Order Modification & Cancellation Policy – Noirtrend
At Noirtrend.shop, we understand that sometimes you may need to make changes to your order. That’s why we offer a simple and transparent process for modifying or canceling orders.
1. Order Modification & Cancellation Policy
- Customers can request modifications or cancellations within 12 hours of placing their order.
- After this period, changes or cancellations will not be accepted as the order will have been processed and prepared for shipment.
2. How to Request a Modification or Cancellation
To request changes or cancel your order, please follow these steps:
- Gather your order details, including the email used for the purchase, the order number (provided in your confirmation email), and specific modification or cancellation requests.
- Send an email to [email protected] with the subject line: [Modify/Cancel Order + Order Number].
3. Refund Policy for Canceled/Modified Orders
- Once your request is received, we will review and respond within 1 business day with confirmation of approval or denial.
- Approved refunds will be processed within 3 business days and will reflect the full value of the canceled order or the adjusted value for modified orders.
At Noirtrend, we aim to provide a smooth and hassle-free shopping experience. If you need assistance with your order, simply follow the steps above, and we’ll do our best to accommodate your request!quest.
Contact Us
Address: 900 NW 58 TERRACE
MIAMI, FL 33127
Email Us: [email protected]
Call Us: +1 3095409793
Working Time: 8:00 am – 5:00 pm, Mon-Fri (EST)